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Delivery, Returns & Privacy Policy. Delivery: The vast majority of our UK orders are despatched using the Royal Mail, while International/Overseas orders are sent by International Air Mail post. Please allow 7 working days for delivery within the UK and up to 21+ working days for International orders, since delivery times do vary widely from country to country. Returns: We will accept returns for all unpersonalised items notified to us by email within 14 days of receipt. The items should be unused, unworn and in the original packaging and MUST be returned using the Royal Mail 'Signed For' service otherwise any claims will be rejected. Please note items that have been personalised with registration numbers, or have been manufactured to a customers special requirement (with or without a registration number) so that it is not part of our standard product range cannot be returned, so please do ensure you order the correct size for any clothing items. Overseas customers MUST contact us by email before returning any item. Privacy Policy: Please be advised we use third party payment processing for all orders (currently Barclaycard Merchant Services and PayPal) that are placed through our on-line web shop and therefore, DO NOT store, or keep, any of our customers financial details. Customer Service: Please click on the Contact Us tab on the left hand side navigation bar for full details. |